I want every purchase to feel simple, transparent, and fair. This policy explains how refunds work and how I’ll help if you ever run into a problem.
Thank you for visiting Penelope Falls.
Writing is an act of trust. Whether you’re reading an article, downloading a journal, or joining my email list, I want you to know that your privacy is important to me. This policy explains what information may be collected when you visit this website, how it is used, and the choices you have regarding your information.
Depending on how you interact with this website, I may collect:
Your name and email address when you subscribe to my newsletter or download a free resource.
Billing information when you purchase a digital product. Payment information is securely processed by third-party payment providers and is never stored on this website.
Technical information such as your browser type, device, IP address, pages visited, and general usage information collected through analytics tools.
Your information may be used to:
Deliver digital products you purchase.
Send newsletters, updates, and occasional information about new journals, articles, or resources.
Respond to questions or customer support requests.
Improve the website and better understand how visitors use it.
I will never sell or rent your personal information to anyone.
If you choose to subscribe, your email address is managed through Mailchimp. You may unsubscribe at any time using the link included in every email.
This website may use cookies to improve your browsing experience, remember preferences, and collect anonymous website analytics. You can disable cookies through your browser settings if you prefer.
This website may use trusted third-party services including:
WooCommerce
Mailchimp
Payment processors such as Stripe or PayPal
Website analytics tools
Hostinger hosting services
These services maintain their own privacy policies and security practices.
Reasonable measures are taken to protect your information. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
Depending on where you live, you may have the right to:
Request access to your personal information.
Request corrections.
Request deletion of your information.
Withdraw consent from marketing emails at any time.
To make a request, please use the contact information below.
This website is intended for individuals 18 years of age or older. It is not directed toward children under 13, and personal information is not knowingly collected from children.
This Privacy Policy may be updated occasionally. The most recent version will always be posted on this page.
If you have questions regarding this Privacy Policy, please contact me through the contact page on this website.
Thank you for trusting Penelope Falls.